Clinical Director - Indian Oaks Academy

2 weeks ago
Job ID
Indian Oaks Academy
Position Type
Regular Full-Time
Client/Direct Care


Direct and supervise the management of clinical programming and directly related activities on site. Will also function as a Nexus management team member with similar responsibilities across all sites.


1. Provide program management and administration on site and within the organization.

a. Responsible for ensuring that all program policies, procedures and manuals are current and complied with.

b. Supervise compliance with clinical aspects of purchase of service agreements and other contracts.

c. Ensure compliance with licensing and regulatory requirements.

d. Direct the provision of “component-specific” treatment elements (i.e. individual and group therapies, chemical health, psychology, treatment culture, aftercare, vocational, chaplaincy) on site.

e. Develop and support internal systems to ensure an ethical, humanistic and safe work environment.

f. Participate in the budget development process and retain responsibility for the budget in the clinical area.

g. Supervise site participation in the Nexus Client Information System for accuracy, timeliness and the site support research projects.

h. Responsible for the timeliness and quality of the clinical documentation for the site.


2. Direct the development and ongoing enhancement of individual treatment units consistent with Nexus treatment philosophies.

a. Maintain responsibility for development and monitoring of admission and discharge criteria.

b. Investigate and respond to problems in the areas of referrals, intakes and discharges.

c. Responsible for clinical aspects of quality assurance (i.e. Referral Agent Satisfaction Surveys, Exit Interviews, Quality Management Program) on site.

d. Ensure that all Nexus treatment philosophies are taught and implemented consistently on site.

e. Ensure that the treatment provided remains consistent with current research and technology in the field.


3. Participate in and support the ongoing selection, evaluation and professional development of staff.

a. Participate in the recruitment of new staff as required.

b. Participate in the interviewing and selection of clinical staff.

c. Responsible for establishing clinical performance standards and ensuring that all performance evaluations are completed in a timely fashion and in accordance with Nexus standards.


Knowledge, Skills and Personal Attributes

  • Remain current on all required training and certifications.
  • Possess extensive knowledge of adolescent treatment and residential facility program management, as well as a solid knowledge of all applicable licensing and accreditation requirements for the various treatment programs being provided by the site.
  • Knowledgeable of accounting principles and practices and the analysis and reporting of financial data. Understands financial reports and the ability to participate in the budgeting process.
  • Demonstrate the ability to plan, organize and effectively manage multiple priorities and perform activities in a manner that makes the best use of existing resources, staff and time.
  • Demonstrate the ability to develop a cohesive and effective team, through the use of basic supervision and team building components such as communicating a clear mission to the team, outlining common goals and promote shared accountability for outcomes. Identify problems that can inhibit team/staff development and choose facilitation strategies to help achieve team goals.
  • Adjust easily and is highly flexible in meeting challenging work needs and demands and willingly provides direction and/or assistance to coworkers when needed.
  • Adhere to department procedures regarding punctuality and attendance. Exhibit and promote cooperation and flexibility among members of the team to insure appropriate staffing levels on all shifts. Ensure responsibilities are covered, if applicable, when absent.
  • Demonstrate the ability to handle emergency or crisis situations and use sound judgment by taking appropriate actions consistent with Nexus policy and procedures. Remain calm and effectively manage stressful workload conditions and difficult, emotionally-charged or crisis situations.
  • Exhibit clear, professional, respectful and effective communication when interfacing with residents, coworkers, families and external contacts and is willing to share knowledge, information and resources appropriately.
  • Responsible for developing and maintaining healthy relationships and appropriate boundaries with residents, families and employees. Exhibit a high degree of ethical conduct, integrity and confidentiality.
  • Interact with and appreciate people from diverse cultural, social and religious backgrounds.
  • Consistently demonstrate the ability to respond to changing situations in a flexible manner in order to meet current needs of the program, such as reprioritizing work or adjusting work schedule of team as necessary.
  • Demonstrate the knowledge and understanding of all policies and procedures and the ability to reference and use them.
  • Supports the mission of Nexus (“Changing lives through our Cornerstone Values”) by exemplifying the Cornerstone Values and the Nexus Guiding Principles in all interactions with internal and external customers, and in all work performed on behalf of the organization.

Education, Credentials and Experience

  • Master’s degree in related discipline with 5 years experience in related field; 5 years supervisory experience required, preferably in a residential setting.
  • LP, LMFT, LICSW, LISW, LCSW, LCSW-C, LCPC, LPCC or equivalent level of licensure required.
  • Valid driver’s license. Must meet state driving criteria and pass corporate eligibility standards.

Physical Demands

  • Must be able to stand and walk for extended periods of time (2-4 hours).
  • Must be able to bend, twist and stretch in a manner conducive to the execution of daily activities within a residential program.
  • Must be able to assist in proper restraining of residents.
  • Must be able to lift up to 50 pounds unassisted and up to 100 pounds with assistance.


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